Refund Policy
Last updated: October 2026
1. Who we are
Volts Energy Sdn. Bhd. sells Volts software subscriptions. Checkout is handled by Paddle.com as Merchant of Record.
Volts Energy Sdn. Bhd.
198, Jalan Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: contact@volts.my
Phone: +60 19-308 7553
2. Eligibility
Subscriptions include a 30-day money-back window from the transaction date, including renewals.
3. How to request a refund
Email contact@volts.my with your account email and transaction details. Approved refunds are processed through Paddle. You may also contact Paddle at paddle.net.
4. Related
See our Terms and Privacy Policy.